Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
Management of quality and productivity as key performance areas in
automotive industry is important for the success of companies in the industry.
Conflict that is left unmanaged between quality and production departments can
lead to overall deterioration of objectives and failure to protect the
interests of investors. This study uses data from an automotive components
manufacturing company to determine the nature and strength of a relationship
between quality and productivity. Product recalls from customers and warranty
costs are an embodiment of this conflict and costly to all involved. Results
obtained show a positive relationship between the two variables: quality and
productivity. Feedback obtained from interviews support the data analysis
results and make recommendations for improvements to both variables.
Country : India