A Model for Successful Development and Optimal Management of Human Resources in a Dental Mechanics Laboratory

Human resources management is a system of activities that effectively uses staff to achieve particular goals of an organisation and at the same time satisfies the needs of employees. Human resource management (HRM) is a set of attitudes, decisions and actions of managers and connects human resources (HR) to the other resources of the organisation in order to fulfil its aims. The aim of the article is to present a model for successful development and optimal management of human resources in a dental mechanics laboratory. A documentary method, a sociological method and a SWOT analyses have been used. An in-depth research on literary sources dealing with various organisations, methods, functions and practices for human resource management as well as human resource management in dental mechanics laboratories has been carried out. The strengths and the weaknesses of human resource management in dental mechanics laboratories have been defined. The existing opportunities and threats to the environment have also been outlined. The area of study and research also covers the organisational and leadership skills of managers of dental mechanics laboratories; the motivation, qualification and professional abilities of dental technicians; the effective communication and teamwork with dentists. It has been established that the factors which influence the successful development of the dental mechanics laboratory are the following: the professionalism of employees and managers, the training of staff, motivation, micro climate, justified wages, effective communication between dental technicians and dentists and good teamwork.