Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
This study
explores the transformative potential of integrating Artificial Intelligence
(AI) into SAP SuccessFactors Performance Management processes, with a focus on
goal alignment and continuous feedback. By examining traditional challenges in
performance evaluation—such as biased assessments, static goal setting, and
delayed feedback—the paper presents an AI-augmented framework aimed at creating
agile, real-time, and objective performance management. The methodology employs
a mixed-methods approach combining expert interviews, system configuration
analysis, and a case study on a global enterprise’s implementation. Key
findings reveal that AI-driven algorithms significantly improve goal
transparency, enable early identification of skill gaps, and foster a culture
of continuous development through intelligent nudges and sentiment analysis.
Furthermore, AI facilitates alignment between individual performance goals and
broader organizational objectives using data-driven recommendations. The study
concludes that while AI integration is still maturing, its application within
SAP SuccessFactors marks a pivotal shift toward dynamic, fair, and
forward-looking performance ecosystems. Limitations include data quality
dependencies and ethical considerations. Future research is recommended on
explainable AI models and long-term impact assessment.
Country : USA
IRJIET, Volume 7, Issue 11, November 2023 pp. 735-737