Electronic banking services have become increasingly popular in line with the development of information and communications technology because of the benefits and ease it provides for both financial institutions and consumers. It facilitates access to customers' bank accounts and carries out financial operations quickly and easily without the need to visit traditional banking branches. This reduces both time and effort for the customer. However, protection and security problems are considered one of the main issues facing electronic banking services. Hacking and online fraud have put these services' security at risk. For guarantee the security of electronic financial transactions and the preservation of customer data, this calls for strengthening security and implementing security measures. However, securing reliable identity verification for the customers is one of the main problems facing e-banks.