International Research Journal of Innovations in Engineering and Technology - IRJIET International Open Access, Monthly, Peer Reviewed, Reputed Journal ISSN (online): 2581-3048

Impact Factor (2025): 6.9

DOI Prefix: 10.47001/IRJIET

Improvement of Mobile Network Performance Ranking Using QoSKPI Index in Nigeria

Abstract

This article introduces a novel approach to enhancing mobile network operator (MNO) performance ranking in Nigeria through the development and implementation of a Quality of Service Key Performance Indicator (QoSKPI) Index. As mobile technologies evolve and reliance on mobile services increases, the need for robust and comprehensible network performance metrics becomes critical. This study addresses gaps in current methodologies, which often assess Quality of Service (QoS) parameters independently, by aggregating multiple QoS Key Performance Indicators (KPIs) into a single comprehensive metric. By applying the Analytical Hierarchy Process (AHP), the research develops a QoSKPI Index that combines various network performance indicators into a unified ranking system. This index is validated against consumer complaints and empirical data to ensure its relevance and accuracy in reflecting the actual network performance experienced by users. Significant findings illustrate the utility of the QoSKPI Index in benchmarking MNOs' QoS performance, providing a clear empirical basis for ranking that can influence user choice and regulatory strategies aimed at enhancing network quality across Nigeria.

Country : Nigeria

1 Ogoh Edoyemi Benedict2 Prof. Bourdillon Omije

  1. Centre for Information and Telecommunication Engineering, Faculty of Engineering, University of Port Harcourt, Rivers State, Nigeria
  2. Professor, Department of Electrical and Electronic Engineering, University of Port Harcourt, Rivers State, Nigeria

IRJIET, Volume 8, Issue 6, June 2024 pp. 130-136

doi.org/10.47001/IRJIET/2024.806016

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