Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
This study
examined the relationships between perceived organizational support and job
satisfaction in the Public Service Commission in Sierra Leone.
The purpose of this study is to find the correlation and the
mediating roles of perceived organizational support on job satisfaction.
Perceived organizational support as an intervening variable that also explains
the direct relationship between organizational support and job satisfaction.
Organizational support has a direct relationship on Perceived organizational
support (caring, forgiving, helping,
providing opportunities and considering goals and values of employees) and
then, Perceived organizational support has a direct relationship on job
satisfaction.
A case study research design was used to achieve the
objective of the research. Quantitative technique and the bounded case research
study sample were used. The main variables in the study were used to design a
questionnaire in collecting the data; using a sample of 25 out of 27 employees
at the Public Service Commission in Sierra Leone which happens to be the staff
population. This commission was selected because of the pivotal role it plays in
employer -employee relations as a coordinating and supervisory body. As
pacesetters it is necessary to know what is happening within their operative,
managerial and advisory HR functions from the lens of these variables.
The research questions focused on employees at the public
service commission and surveyed via a well-structured questionnaire to collect
the data. The results of data analysis show that perceived organizational
support (POS) has a positive and significant effect on job satisfaction of employees
at the Public Service Commission. Based on the results that were obtained, the
study deduced implications for both theory and practice and practical
implications on how public sector leaders can reduce turnover and increase
employee performance; to reduce costs and improve organizational performance.
Managers must understand that every employee has different necessities and
expectations which need to be fulfilled; which implies that they should provide
support to their employees, including motivated working conditions, which will
resultantly enhance job satisfaction. Significant practical recommendations of
the results of the study will be disseminated throughout via electronic social
and academic platforms, thereby encouraging public management practices that
identify key human resource personnels that will establish a chain of influence
(organizational support) to foster job satisfaction.
Country : Sierra Leone
IRJIET, Volume 8, Issue 8, August 2024 pp. 138-155