Integrating Generative AI and Robotic Process Automation (RPA) in Business Processes: Opportunities, Challenges, and Future Directions

Abstract

This paper explores the integration of Generative Artificial Intelligence (AI) and Robotic Process Automation (RPA) in transforming business processes. The study provides a comprehensive overview of both technologies, analyzes their convergence, and evaluates their impact on efficiency, innovation, and decision-making. Through literature review, case studies, and expert interviews, we assess the opportunities and challenges associated with deploying Generative AI and RPA across industries. The paper concludes with recommendations for implementation and future research directions.

Country : USA

1 Madan Mohan Ganapam

  1. Software Engineering Manager, AI, Intelligent Automation, RPA

IRJIET, Volume 9, Issue 6, June 2025 pp. 133-136

doi.org/10.47001/IRJIET/2025.906016

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