Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
Utilizing
predictive modeling and data mining, this study develops market and customer
segments for effective marketing strategies. Market segmentation recognizes
that customers have different interests, buying habits, and preferences. By
creating specialized strategies for specific target groups, a company can
enhance its resource management and sales. Customer segmentation involves
clustering individuals with similar characteristics and behaviors, enhancing
understanding of customers' demographics and dynamic behavior.
The RFM (Recency, Frequency, Monetary) approach is simple and efficient
for dividing markets. RFM analysis examines how recently, frequently, and
financially customers make purchases, providing insights into consumer
behavior. This study makes use of data mining techniques to categorize products
based on recent sales, frequency of sales, and total amount spent.
A novel k-Means methodology for RFM analysis is introduced, aiming to
improve customer segmentation and lower marketing expenses while raising
customer satisfaction. The output is compared with existing RFM models,
assessing the efficiency of the suggested methodology.
Overall, predictive modeling and BD are leveraged to create targeted
marketing initiatives based on customer segmentation, ultimately enhancing
sales efforts and resource allocation for companies, particularly in e-commerce
platforms.
Country : India
IRJIET, Volume 9, Special Issue of ICCIS-2025 May 2025 pp. 17-24