Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
Since the
occurrence of the first industrial revolution in the 18th century,
machines have become a part of human life. Like humans, machines also need
treatment to keep running their activities as described, the treatment carried
out on machines is often referred to as maintenance. Maintenance is an activity
that can restore the function of a system or a system to the initial function.
Machine maintenance can be broadly classified into two types namely unplanned
maintenance and planned maintenance; planned maintenance can be further
classified as preventive maintenance and predictive maintenance while breakdown
maintenance is considered as unplanned maintenance. At PT. XYZ a maintenance
has been carried out on the Caterpillar C9 Acert engine, and after the field
team carried a diagnosis, it was found that several parts of the engine were
damaged, which would result in damage to the Caterpillar C9 Acert engine. This
study uses the RCA (root cause analysis) method assisted by 5 whys analysis and
fishbone diagrams. The results of the 5 whys analysis show the facts causing the
damage in a structured manner, and the results from the fishbone diagram show
the factors causing the damage which include human factors, machines,
materials, and methods, making it easier to find the basic causal factors. This
study aims to identify the cause of the damage so that preventive measures can
be taken to minimize the recurrence of this damage in the future. The results
of the two methods of analysis can be concluded that the main cause of the
damage suffered by the machine is the occurrence of human error on the part of
the company that owns the machine, therefore more precise decisions and
policies are needed from the company so that the damage does not occur again in
the future.
Country : Indonesia
IRJIET, Volume 7, Issue 5, May 2023 pp. 171-182